Last Updated: June 9, 2026

This Privacy Policy explains how RULAW (“we”, “our”, “us”) collects, uses, stores, and protects your information when you use the RULAW mobile application (“App”).

By downloading, accessing, or using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information You Provide

We may collect the following information:

Full name
Mobile number
Email address (if provided)
Profile details
Lawyer profile information
Consultation-related details
Messages or support requests
Documents, images, or files uploaded during consultations

b) Automatically Collected Information

We may automatically collect:

Device information (model, OS version)
App usage and interaction data
IP address
Device identifiers
Crash logs and analytics
Approximate location data (only with your permission)

c) Optional Information

If voluntarily provided by you:

Lawyer certifications and experience details
Legal consultation documents
Images shared during lawyer consultations

2. How We Use Your Information

We use collected information to:

Create and manage user accounts
Enable OTP-based login and authentication
Provide lawyer discovery and consultation services
Facilitate communication between users and lawyers
Enable document and image sharing during consultations
Improve app functionality and user experience
Send important notifications and updates
Prevent fraud, abuse, and unauthorized activities
Maintain security and platform integrity

We do not sell your personal data to third parties.

3. Photo & Video Permissions Policy

RULAW may request access to photos and media files on your device only to enable users to upload images or documents during legal consultations and chat interactions with lawyers.

What We Access

The app only accesses images or media files that you explicitly select using your device’s system file picker.
RULAW does not automatically scan, collect, or access all photos, videos, or media files stored on your device.

Why We Need This Permission

This permission is used solely for:

Uploading legal documents
Sharing consultation-related images
Sending attachments within lawyer consultation chats

How Your Files Are Used

Selected files are securely uploaded to our servers.
Uploaded files are accessible only to you and the lawyer involved in the consultation.
Files are not used for advertising, analytics, profiling, or marketing purposes.
We do not sell or share your media files with unrelated third parties.

Data Security & Retention

Uploaded files are stored securely using industry-standard protection measures.
Files are retained only as long as necessary for consultation history, legal compliance, dispute resolution, or user-requested retention.
Users may request deletion of uploaded files or account data at any time by contacting support@rulaw.app.

User Control

You can revoke photo/media permissions anytime through your device settings. However, some upload-related features may stop functioning properly after permission removal.

4. Sharing of Information

We may share information only in the following situations:

a) With Lawyers

If you communicate or consult with a lawyer through the App, relevant details and uploaded files may be visible to that lawyer.

b) Service Providers

We may share limited information with trusted third-party providers for:

OTP delivery services
Payment processing
Cloud hosting
Analytics and crash reporting
Notification delivery

These service providers are contractually obligated to maintain confidentiality and security.

c) Legal Requirements

We may disclose information if required by:

Applicable laws
Court orders
Government authorities
Legal processes or investigations

5. Data Storage & Security

We implement industry-standard security measures to protect your information, including:

Secure server infrastructure
Encrypted data transmission
Restricted access controls

However, no digital platform or transmission method can guarantee absolute security.

Users use the App at their own risk.

6. Data Retention

We retain user information:

While your account remains active
As required for legal obligations
For dispute resolution purposes
To maintain platform security and integrity

You may request deletion of your account or uploaded data at any time.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your account or data
Withdraw previously granted permissions
Object to certain data processing activities

To exercise these rights, contact:

Email: support@rulaw.app

8. Permissions We Request

The App may request the following permissions:

Location Permission

Used to help users discover nearby lawyers and legal services.

Camera / Gallery / Media Access

Used to upload documents or images during legal consultations.

Notification Permission

Used to send important updates, alerts, and consultation notifications.

Storage Access

Used only for user-selected file uploads within the App.

You can manage or revoke permissions anytime through your device settings.

9. Children’s Privacy

RULAW is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

10. Third-Party Links & Services

The App may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of third-party services.

11. International Data Transfers

Your information may be processed or stored on servers located outside your state or country, subject to applicable data protection safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be reflected with a revised “Last Updated” date.

Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For privacy-related questions, support, or data deletion requests, contact:

Email: support@rulaw.app